Pricing

Prices for products are described on our website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and services may change at Shoogloomart.com's discretion.

Cancellation of Fraudulent/Loss to Business Orders

Shoogloo Mart reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers and unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitches and value thresholds. The voucher amount will not be refunded for such cases.

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity,shoogloomart.com reserves the right to cancel all past, pending and future orders without any liability. Shoogloomart.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in the pricing of products on the website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

The customer may be considered fraudulent if any of the following scenarios are met:

  1. Customer doesn't reply to the payment verification mail sent by Shoogloomart. 
  2. Customer fails to produce adequate documents during the payment details verification
  3. Misuse of another customer's phone/email
  4. Customer uses invalid email and phone no.
  5. Overuse of a voucher code
  6. Use of a special voucher not tagged to the email ID used.
  7. Customer returns the wrong product
  8. Customer refuses to pay for an order
  9. Customer is involved in the snatch and run for any order

The customer may be considered a loss to business if any of the following scenarios are met:

  1. Customer with a very high return rate
  2. Invalid/Incomplete address cases
  3. Repeated requests for monetary compensation for petty issues like delay etc.

Account for the customers falling in fraudulent or loss to business category may be blocked.

Disclaimer:

Customers are encouraged to log in early to avail themselves of preferred products, as sales on shoogloomart.com operate on a "first come, first served" basis. Once merchandise is sold out, it is not restocked. We do not guarantee information about the availability of any product in our stock and will only notify you when an item is sold out. The terms and conditions for contests will be separately provided on the site, and in case of any conflict between these terms and conditions and those of a specific contest, the latter will prevail.

As a merchant, we disclaim any liability for losses or damages arising directly or indirectly from the rejection of authorization for any transaction. This may occur if the cardholder surpasses the preset limit agreed upon by us with our acquiring bank.